Frequently asked questions
Why is this a pre-order?
We produce in limited batches to avoid overproduction and waste.
Pre-order allows us to focus on quality, not speed.
Why does delivery take 6–8 weeks?
Each piece is made after the order is placed.
No shortcuts. Built right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I cancel my order?
Orders can be cancelled before production has started.
Once production begins, cancellations are no longer possible.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location.
Free shipping on orders over $100.
All orders are shipped with tracking.
How can I contact you?
Email us at RECLAEMCLO@GMAIL.COM
or reach out via @RECLAEMCLO on Instagram.
